Returns or change of products is done daily within five (5) calendar days from the date of receipt at the current price of the product and the customer is charged with the cost of return and shipping.

Changes / returns are made only by presenting the retail sale receipt / invoice or the change card by appointment via telephone or email.

The returned items must be in excellent condition, in their original packaging and with the corresponding barcode. Changes are not made to broken products / packaging or to missing accessories (eg lost stones).

Products purchased during the discount period and seasonal items, can not be returned after the end of each discount period.

No changes are made to the products of the offers.

The products of the following categories do not change:

Cosmetics, liquid products, makeup accessories / hair / nails / feet, earrings / Piercing.

No refunds.